a beautiful dance of love, death and grief delivered via a single live performer (the phenomenal Terry O’Donovan), headphones and mobile phones.” - The Independent, Lyn Gardner

There is immersive theater, and then there is theater so immersive that re-entering the world afterward comes as a shock, because you did not realize it had taken you so deep into another reality. - The New York Times

What happens to your digital life after your death? If there was a magic button, would you choose to delete your online history?

USER NOT FOUND is about our digital identities after we die. You enter a café and receive a set of headphones and a smartphone. Several tables away, a man is grappling in real time with something deeply private. Gradually, you bear digital witness via smartphone and an intimate, funny live performance to a stranger’s profound experience.

This site-specific play immerses you in both the private and public, provoking surprising considerations of our online afterlife and shifting notions of connection and community. 

User Not Found premiered to critical acclaim as part of Traverse Theatre's 2018 Edinburgh Fringe programme. It has toured to over twenty cafes across five countries in conjunction with world-class arts organisations such as Brooklyn Academy of Music, Print Screen Festival, Israel and Battersea Arts Centre.

We have published the playscript of User Not Found, which includes imagery from Marmelo's app design. We're really proud of it - and you can buy a copy directly from the brilliant publishers Bloomsbury as part of the Oberon Modern Classics Collection.

The digitial designers at Marmelo have built a captioning tool within the smarthpones to embed captions for the performance. Collaborating with our Access Associate Sophie Gunn, every performance is accessible to D/deaf and hard-of-hearing audience members. If you're interested in hearing more about how Luke and Abhinav at Marmelo collaborated with us, and how they built the app you can watch a video with them here.

“A raw and magnetic performance... a gorgeous show about grief in the era of hyper connectivity." - TimeOut

2019 Autumn Tour:

USER NOT FOUND toured the UK and internationally in Autumn 2019. Watch this space for more dates around the world in 2020 and beyond!

User Not Found Autumn Tour


South Street Reading

Marlowe Theatre at Garage Coffee, Canterbury

Artisan Coffee, Ealing Broadway presented by Ealing Council with support from The Bush Theatre

Harrogate Theatre

South Holland Centre, Spalding

BAM at Greene Grape Annex Cafe, as part of The Next Wave Festival 2019

Print Screen Festival, Holon, Israel

2019 Spring Tour:

Unity Theatre, Liverpool
Corn Exchange, Newbury
Wales Millenium Centre, Cardiff
Ventnor Exchange, Isle of Wight
Paisley Arts Centre
Hull Truck Theatre, with Grow Festival
Norwich Playhouse, with Norfolk & Norwich Festival
The CoffeeWorks Project Battersea, with Nine Elms on the South Bank & BAC
Cork Midsummer Festival, with The Kino

2018 Tour:

Traverse Theatre, with Jeelie Piece at the Edinburgh Fringe
PULSE Festival, Ipswich
The Roundhouse, London
Departure Lounge, Derby Theatre
Belltable Arts Centre, Limerick
Harlow Playhouse
South Street Arts, Reading
The Garden Cafe, with Brighton Dome & Brighton Digital Festival
Lincoln Drill Hall
Oxford Playhouse
Mansfield Old Library
The Edge, Bath
Cambridge Junction
Attenborough Centre for Arts, Leicester
Pot Kettle Black, with HOME Machester's Orbit Festival
Canvas Coffee, with New Theatre Royal Portsmouth

  1. Created by Daphna Attias, Terry O'Donovan & Chris Goode
  2. Created in collaboration with Marmelo
  3. Directed by Daphna Attias
  4. Writing by Chris Goode
  5. Performed by Terry O'Donovan
  6. Creative Technology Design by Marmelo
  7. Lighting & Set Design by Zia Bergin-Holly
  8. Composition & Sound Design by Yaniv Fridel
  9. Video Content by Preference Studio
  10. Access Development & Captioning by Sophie Gunn
  11. Costume Design & Design Assistance by Alessia Mallardo
  12. Movement Direction by Sarah Lamb
  13. Technical Stage Managers Philippa Mannion, Oran O'Neill & Tom Clutterbuck

In 2015 we read Caroline Twigg’s article in The Guardian, questioning what should happen to her husband’s digital legacy after his sudden death. Her writing is a moving depiction of grief magnified through the screen-life of the man she had lost in reality. We could immediately picture a performance inspired by this contemporary evolution of grieving. Our audience would see into the online world of someone faced with the questions that go hand in hand with any legacy: what should or shouldn’t you read and how privacy has changed as smartphones have become so entwined with our lives.

Our process has been enlightening. We met with John Troyer at University of Bath’s Centre for Death & Society, questioned Aleks Krotoski who has written on digital afterlife in Untangling the Web and her BBC4 podcast The Digital Human. We’ve also collaborated with University of Reading on a research project exploring social media within contemporary performance.

We knew we needed a collaborator to build our imagined digital world. After many meetings trying to explain the project with a variety of what we were told were ‘creative technologists’, we met Luke and Abhinav from Marmelo.  Their creative and detailed approach to both the subject matter and developing the technical language, platform & content has been a continued source of inspiration. If you're interested in hearing more about how they built the app for the production, you can watch this video that Luke & Abhinav have put together on their process.

We had three adjectives in mind for a writer to collaborate with: provocative, warm and human. Chris Goode was top of the list. Creating User Not Found with him has been a dream. Generous and insightful in his united approach, he contested our perceptions and crafted a script that has been a new challenge for us to direct and perform. Composer Yaniv Fridel has collaborated with us since day one and developed a world-within-a-world to immerse our audience in, alongside the rest of our inspirational creative team including designer Zia Bergin-Holly, videographers Preference Studio and a brilliant team of technical stage managers.

One of our initial instincts was to stage the performance in a café – the contemporary office/anonymous communal zone. People connecting to the world through screens, yet insulated from it by headphones. What if the person sitting next to us was watching the pop music video that reminded them of their lost lover, or getting a Facebook message with the worst news possible? We wanted to create an insular world of an individual within a communal space.

We hope the production will spark a conversation with the person sitting next to you and will amuse, move you and trigger a debate with your loved ones. We hope to hear from you and stay connected in this weird digital world that we’re all navigating, by tapping and swiping with our ‘real’ digits.

“Written with a chatty poetic restraint by Chris Goode, this show is a beautiful dance of love, death and grief delivered via a single live performer (the phenomenal Terry O’Donovan), headphones and mobile phones.“ ★★★★
Lyn Gardner in The Independent

“A tender, intimate story of love and letting go.” ★★★★ 
The Guardian

"handles mourning and technology with fingertip lightness" ★★★★ The Sunday Times

"There is surreal magic in the seemingly everyday details of this expertly crafted show... they light the room with the power of tactile, human connection." ★★★★★ The Skinny

“A raw and magnetic performance... a gorgeous show about grief in the era of hyper connectivity“. ★★★★ 
Time Out

"it's a show where form and content combine, crossing the digital divide back into the real has a haunting life-or-death power" - Scotland on Sunday

"This production is what theatre in 2018 should be - ambitious, contemporary and thought-provoking." ★★★★★ Broadway World

“It feels like a privilege to listen to and watch O’Donovan so intimately.” ★★★★  
The Stage

“O’Donovan’s understated but deeply emotional performance generates an ethereal experience of astonishing power“ ★★★★★ 
The Reviews Hub

"It’s a reflective piece about dealing with death and living online – two different kinds of absence wrapped up in one." ★★★★ Matt Trueman in Fest

"It’s a real feat in technology for the theatre...User Not Found is an amazing exploration of grief." Exeunt's review through a Twitter feed


WINNER - BEST THEATRE SHOW -  Broadway World 2018


As part of this project, we partnered with Professor Emeritus Lib Taylor of the University of Reading, who researched the use of social media within immersive performance. An AHRC-funded project, it was a collaboration between ourselves, University of Reading's Film, Theatre & Television Dept, Marmelo, John Troyer at University of Bath's Centre for Death & Society and South Street Reading.

Over a seven-month period Lib Taylor & John Troyer collaborated on the development of the production through leading workshops around digital ownership, legacy and identity including interviews & conversations with professionals from the death industry.  A day-long symposium at University of Reading exploring current digital performances culminated in a preview performance of User Not Found, followed by a lengthy group discussion with delegates. This has led to a paper being published on the production in a performance journal in Hungary.

Lib presented her research at the prestigious International Federation of Theatre Research in Belgrade in July 2018.  You can read more about the collaboration on the project's website.


User Not Found is the recipient of In Good Company's mid-career artist commission and was developed with the support of artsdepot's Creative Residencies, Southbank Centre, University of Reading, South Street, The New Wolsey Theatre, Roundhouse London & Stone Nest.

The London run is presented in partnership with Nine Elms on the South Bank, in association with Battersea Arts Centre.

The project is funded by IMAF, AHRC, Cockayne - Grants for the Arts & The London Community Foundation, The Wellcome Trust Public Engagement Fund & Arts Council England.

Stone Nest Arts Council England


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